In my career, I have found a passion for and developed a strong skill set of process and policy development.
From this, I have 10 years of experience building and training team, focusing on technically oriented teams. I have built many teams from scratch, even scaling globally and for 24/7 operational coverage.

I strive to practice transformational management, with a people-first ethos. My philosophy behind this is that a true leader serves others, and I make every effort to prioritize this approach.

My career has been founded on empathy, working as a customer service professional, and I carry this learning into everything I do.